Presenter
Demo Controls
Return any scenario to its starting state so every walkthrough behaves predictably.
Scenario 1 — Program Performance Exception
Region 4 investigation, approval and simulated campaign execution.
Scenario 2 — Customer Voice AI
Concierge call, secure document link and appointment change.
Scenario 3 — Appointment Recovery
Rules-based risk queue and recovery workflow simulation.
Scenario 4 — Contractor Documentation
Apex Energy documentation exception and contractor actions.
Scenario 5 — IoT Alert
HVAC telemetry alert to case creation.
Scenario 6 — Integration Incident
Utility eligibility API incident with queued transactions.
Presenter notes
- 1Command Center → Monday Morning Brief → Investigate with AI.
- 2Prepare Action Plan → Approve & Simulate → watch workflow execute.
- 3AI Customer Concierge → Run Demo Conversation → send link → reschedule to Tuesday 10–12.
- 4Appointment Recovery → Run Recovery Simulation.
- 5AI Workforce → Integrations → IoT → Activity & Audit.
Reset all demo data before each presentation