AI Workforce
Specialized agents around one operating picture
Each agent observes, summarizes, analyzes and recommends. Consequential actions remain subject to configured human approval.
Ready
AI Customer Concierge
Handles repetitive customer requests across approved voice, SMS and digital workflows.
1,284
Reviewed
22
Exceptions
93%
Quality
Last activity 4 minutes ago · Human approval required for appointment and eligibility changes.
Active Demo
AI Program Operations Manager
Monitors program performance and surfaces prioritized exceptions.
21,482
Reviewed
27
Exceptions
90%
Quality
Last activity 2 minutes ago · Recommends only. Campaigns require authorized human approval.
Active Demo
AI Scheduling Agent
Handles confirmations, reminders, recovery, and rescheduling workflows.
428
Reviewed
14
Exceptions
95%
Quality
Last activity 8 minutes ago · Automatic for reminders. Human approval for customer-impacting changes.
Active Demo
AI Contractor Agent
Tracks contractor workflow and documentation exceptions.
560
Reviewed
11
Exceptions
91%
Quality
Last activity 16 minutes ago · Human approval required for contractor enforcement or escalation.
Active Demo
AI Document & QA Agent
Screens documents and routes exceptions.
3,184
Reviewed
46
Exceptions
96%
Quality
Last activity 1 minute ago · AI flags. Humans make all final compliance decisions.
Ready
AI Reporting Agent
Prepares management and client reporting drafts.
42
Reviewed
0
Exceptions
92%
Quality
Last activity 35 minutes ago · All reports are drafts requiring human review before distribution.
Ready
AI IT Operations Agent
Monitors applications and integrations and assists with incident response.
918
Reviewed
1
Exceptions
94%
Quality
Last activity 6 minutes ago · Human approval required for any remediation affecting connected systems.