Communications
AI Customer Concierge
Voice AI can handle approved repetitive customer interactions while escalating exceptions to people.
Live call
Simulated for POC
Sarah Johnson — DEMO
Detroit Residential Efficiency
Click “Run Demo Conversation” to advance the transcript.
Call context
- Customer
- Sarah Johnson — DEMO
- Record
- C-100241
- Program
- Detroit Residential Efficiency
- Stage
- Installation Scheduled
- Appointment
- Thu 2:00 PM – 4:00 PM
- Outstanding
- 1 document
Guardrails
- Consequential changes require workflow permission.
- Exceptions escalate to a human coordinator.
- Every action is written to the audit trail.